Lamont at John Lewis

JOHN Lewis of Hungerford has grown since 1972 to become a leading kitchen company that is thriving despite the recession. The company’s established Artisan and Shaker kitchens are particularly successful, while the new Steamer Bay, Crème de la Crème and The Cool ranges are evidence of the company’s continuing innovation in design, as well as its attention to detail. Growing order volumes led the company to purchase a refurbished gluesetter from Alan Lamont following the W8 exhibition in Birmingham, in order to keep up with the increasing demand for worktops. John Lewis’s Andy Tucker was already familiar with the benefit of a gluesetter in speeding up drying times dramatically, as the company was already using a gluesetter purchased in the 1980s. It had given good, reliable service over the decades, but was in need of updating, due to the increased volumes of worktops coming through the workshop. Since the original gluesetter had been purchased so long ago, certainly long before Mr Tucker joined the company, he began to research the market to find a suitable replacement. It was his visit to Alan Lamont’s stand at W8 that
convinced Mr Tucker to purchase the replacement gluesetter from Lamont. He was impressed both by the level of knowledge Alan exhibited, and the high degree of personal ser vice he demonstrated. That service continued after the show: “Alan came down to our
workshop, gave us a demonstration and gave us advice on how we could move to using the gluesetter on other products as well. Now, we are making frames, as well as worktops, with the gluesetter,” Mr Tucker told PW&SS. And when asked if he would recommend Alan Lamont to others, he replied, “Yes, I would recommend him, because he is friendly, authoritative and gets the job done in a timely manner.”